Provides administrative and program support for the Statesville Branch office.  Performs a broad range of computing and administrative duties, exercises judgment and discretion in such tasks as receiving and screening visitors, and directing telephone calls for office.  Maintains confidential files, compiles regular and special reports.  Composes routine correspondence from marginal notes or verbal instruction from others, proofs departmental correspondence and prepares routine correspondence on own initiative.  Takes minutes at meetings.  Requires proficiency with office equipment such as computer, copier, fax, etc.

 Experience or Training Required:

1. Graduation from a business or administrative program and one year work experience in administrative functions; or two years equivalent work experience in administrative functions. 

2. Ability to type accurately at least 45 wpm to meet the work flow of the office.

3. Computer experience: Word Processing, Spreadsheet, Office applications, Excel, and database.

4. Organized and efficient work habits with ability to prioritize.

5. Ability to work under pressure and with distractions.

6. Professional telephone manner and ability to communicate information courteously to general public, paid staff, and volunteers.

7. Ability to work with diverse paid staff, volunteers, and visitors who have diverse needs.

8. Ability to use a variety of office equipment.

9. Ability to maintain confidentiality of information.

10. Ability to sit at a desk for extended periods of time. 

11. Ability to proofread and correct errors in grammar and spelling.

12. Willingness to work flexible hours occasionally.

13.  Spanish language skills preferred.

 People and Environment

 The core staff has an average length of service of 12 years with the American Red Cross. 

 Enjoy the autonomy in executing against agreed upon objectives without being "micro-managed". 

 Be part of a company of dedicated people, where everyone jumps in to do what needs to be done, regardless of position.

 Work in a small company dedicated to the welfare of your community.

 Avoid bureaucracy and red tape.

 Experience the energy of being on a talented team elevating the Greater Carolinas Chapter to prominence.

 GCC- American Red Cross salary is competitive for the non-profit Charlotte business sector. In addition, a wide variety of benefit options are available including:

1. Health Insurance with GCC contribution

2. Life Insurance

3. Long-term Disability

4. Defined benefit pension plan

5. 401-K with GCC matching %

6. 403(b) Retirement Savings program

7. Flexible Spending Accounts

8. Pre-tax plan for ancillary benefits

9. Employee Assistance Plan

10. 12 Paid Holidays

11.. Bereavement leave

12. Time-off after disaster assignments

13. Community Service time

Performance Feedback 

Employees and their supervisors are encouraged to discuss job performance and goals on an informal, day-to-day basis.  A formal performance review may be conducted at any time at the discretion of the employee's supervisor.  Performance reviews are intended to reflect the employee's effectiveness on the job, and are a continuing record of job performance.  They allow the supervisor to measure the employees' work against the requirements of their positions, review results of negotiated business goals, and assess general performance behaviors.

Employees can expect to receive performance reviews at least annually on the close of the Chapter's fiscal year.    

Salary increases are related in part to individual performance as assessed on the employee's performance review and are considered on the basis of the salary grade, the Chapter's financial capacity and in the Chapter's sole and absolute discretion.

As a result of performance feedback, employee development activities may be pursued.  Employee development is a collaborative effort between the Chapter, supervisors, and employees to align individual goals with the overall direction of the Chapter.  Development efforts are focused on building the capabilities of all employees.