Provides administrative support to Financial Development Department.  Performs a broad range of computing and administrative duties, exercising good judgment and discretion in all tasks, especially with regards to the receiving and screening of telephone calls and visitors.  Maintains confidential files and compiles regular and special reports.  Responsible for preparing graphics and other presentation documents utilizing Excel and Power Point.  Composes routine correspondence from notes or verbal instruction and proofs departmental correspondence.  Takes minutes at Financial Development and other committee meetings as needed, keeping accurate records of actions taken.  Takes initiative and pride in ensuring that Financial Development runs smoothly and efficiently in tandem with all other departments. Supervises office volunteers.

Experience or Training Required:

Graduation from a business or administrative program and 1 year experience in administrative functions or equivalent in experience (3 years demonstrated experience in administrative program).

1. Ability to type 45 wpm.

2. Ability to take minutes of meetings.

3. Ability to proofread and correct errors in grammar and spelling.

4. Organized and efficient work habits with ability to prioritize.

5. Computer experience:  Word Processing, Spreadsheet, Office Applications, Excel and     

6. database.

7. Ability to manage multiple tasks under pressure and with distractions.

8. Professional telephone manner and ability to communicate information courteously to   

9. general public, paid staff and volunteers.

10. Ability to work with diverse paid staff, volunteers and visitors who have diverse needs.

11. Requires accuracy, attention to details and excellent communication skills.

12. Ability to use office equipment (computers, printers, FAX, telephone).

13.     Ability to maintain confidentiality of information.

14.     Willingness to work flexible hours occasionally.

15.     Ability to work with supervisor and major gifts officers.

 People and Environment

 The core staff has an average length of service of 12 years with the American Red Cross. 

 Enjoy the autonomy in executing against agreed upon objectives without being "micro-managed". 

 Be part of a company of dedicated people, where everyone jumps in to do what needs to be done, regardless of position.

 Work in a small company dedicated to the welfare of your community.

 Avoid bureaucracy and red tape.

 Experience the energy of being on a talented team elevating the Greater Carolinas Chapter to prominence.

 GCC- American Red Cross salary is competitive for the non-profit Charlotte business sector. In addition, a wide variety of benefit options are available including:

1. Health Insurance with GCC contribution

2. Life Insurance

3. Long-term Disability

4. Defined benefit pension plan

5. 401-K with GCC matching %

6. 403(b) Retirement Savings program

7. Flexible Spending Accounts

8. Pre-tax plan for ancillary benefits

9. Employee Assistance Plan

10. 12 Paid Holidays

11.. Bereavement leave

12. Time-off after disaster assignments

13. Community Service time

Performance Feedback 

Employees and their supervisors are encouraged to discuss job performance and goals on an informal, day-to-day basis.  A formal performance review may be conducted at any time at the discretion of the employee's supervisor.  Performance reviews are intended to reflect the employee's effectiveness on the job, and are a continuing record of job performance.  They allow the supervisor to measure the employees' work against the requirements of their positions, review results of negotiated business goals, and assess general performance behaviors.

Employees can expect to receive performance reviews at least annually on the close of the Chapter's fiscal year.    

Salary increases are related in part to individual performance as assessed on the employee's performance review and are considered on the basis of the salary grade, the Chapter's financial capacity and in the Chapter's sole and absolute discretion.

As a result of performance feedback, employee development activities may be pursued.  Employee development is a collaborative effort between the Chapter, supervisors, and employees to align individual goals with the overall direction of the Chapter.  Development efforts are focused on building the capabilities of all employees.