Provide regional operational support of the financial development database with special emphasis on the major gifts program and providing tactical administrative support for fundraising initiatives as required.  Assist Community Chapters in providing reports and data that support regional fundraising initiatives. Experience in grant writing and research analysis of grant opportunities.  Provides administrative support to Health & Safety Department. Performs a range of administrative duties, most of which is data entry. Maintains confidential files, processes and maintains accurate records. Provides excellent customer service to clients seeking services for a variety of training options. Position will be housed at Charlotte headquarters, and support provided (via phone/email/data systems) to Branch offices in Statesville and Lake Norman, as well as Community Chapters. 

Experience or Training Required:

1. College degree or equivalent in experience (minimum AA).

2. Hands on experience with Raiser's Edge database preferred

3. Fluency in English and Spanish preferred

4. Ability to type accurately to meet the work flow of the department. 

5. Excellent oral and written communication skills.

6. Computer experience:  Microsoft Office applications, Outlook, Excel, familiarity with webpage and internet communications.

7. Professional telephone manner and ability to communicate information courteously to general public, paid staff and volunteers.

8. Ability to proofread and correct errors in grammar and spelling

9. General fundraising and marketing experience preferred

10. Ability to work in a team environment with diverse staff and volunteers.

11. Ability to maintain confidentiality of information.

12. Willingness to work flexible hours.

 People and Environment

 The core staff has an average length of service of 12 years with the American Red Cross. 

 Enjoy the autonomy in executing against agreed upon objectives without being "micro-managed". 

 Be part of a company of dedicated people, where everyone jumps in to do what needs to be done, regardless of position.

 Work in a small company dedicated to the welfare of your community.

 Avoid bureaucracy and red tape.

Experience the energy of being on a talented team elevating the Greater Carolinas Chapter to prominence

Performance Feedback 

Employees and their supervisors are encouraged to discuss job performance and goals on an informal, day-to-day basis.  A formal performance review may be conducted at any time at the discretion of the employee's supervisor.  Performance reviews are intended to reflect the employee's effectiveness on the job, and are a continuing record of job performance.  They allow the supervisor to measure the employees' work against the requirements of their positions, review results of negotiated business goals, and assess general performance behaviors.

Employees can expect to receive performance reviews at least annually on the close of the Chapter's fiscal year.    

Salary increases are related in part to individual performance as assessed on the employee's performance review and are considered on the basis of the salary grade, the Chapter's financial capacity and in the Chapter's sole and absolute discretion.

As a result of performance feedback, employee development activities may be pursued.  Employee development is a collaborative effort between the Chapter, supervisors, and employees to align individual goals with the overall direction of the Chapter.  Development efforts are focused on building the capabilities of all employees.